Real Problems, Real Results

Before

After

The Problem

A homeowner in the Arcadia district contacted us after discovering a mud tube running up an interior garage wall. They assumed it was a small colony — the inspection revealed two separate termite entry points and evidence of damage in the garage framing and in the subfloor joists adjacent to a bathroom.

Assessment

Rex conducted the inspection with a moisture meter and non-invasive thermal camera. The primary colony was entering through a foundation crack at the garage slab perimeter; a secondary entry was at a plumbing penetration in the bathroom wall. Neither would have been found without targeted probing.

What We Did

We treated with a liquid Termidor barrier at the foundation perimeter, trenched along the garage slab, and injected the concrete penetration at the bathroom. Bait stations were placed at four points around the property perimeter to monitor for any additional activity. The homeowner chose our annual monitoring plan for ongoing peace of mind.

Outcome

Follow-up inspection at 30 days: no new mud tube activity. Follow-up at 6 months: no termite activity detected at any monitoring station. The homeowner had a contractor repair the framing damage; the pest issue was fully resolved.

Before

After

The Problem

A Scottsdale family noticed droppings in their pantry and heard scratching in the walls at night. They'd tried snap traps and found no activity — the rodents were entering through points in the attic and bypassing floor-level traps entirely.

Assessment

Maria conducted the assessment and found five separate entry points: two gaps in the soffit where the roofline meets the gable end, one at a pipe chase above the garage, one at a roof vent with a degraded screen, and one at a gap in the chimney chase flashing. This is typical — roof rats in Phoenix primarily enter through elevated access points, not foundations.

What We Did

We sealed all five entry points with appropriate materials (stainless steel mesh at the soffit gaps, expandable foam with wire mesh reinforcement at the pipe chase, a new hardened screen at the roof vent, and metal flashing at the chimney). Snap traps were placed in the attic near the former entry points and in the pantry. No rodenticide bait was used.

Outcome

Activity was eliminated within two weeks — the traps caught four roof rats total. The family reported no scratching or droppings after day 10. We returned at 30 days to confirm all sealed entry points were holding and reset traps as a precaution.